CAREER OPPORTUNITIES

Corporate Sales Executive

Responsibilities

  • Responsible for account management and sales prospecting of Large and SME customers
  • Prepare and execute sales proposals, contracts, letters and other customer correspondence
  • Analysing market trends and conditions to ensure account penetration, as well as achieving territory sales and profit goals
  • Proactively engage the customers to ensure timely and successful delivery of retail energy solutions
  • Involve in customer-related activities to establish strong customer satisfaction in pre-sales and post-sales services.

Requirements

 

  • Candidate must possess at least a Diploma in Business or Engineering
  • 1 to 2 years of outdoor sales experience in Commercial & Industrial sector
  • Motivated and self-driven individual with strong business acumen
  • Excellent communication and presentation skills
  • Ability to communicate in local dialects is a plus
  • Flexible and adaptable to changes

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Customer Service Officer

Responsibilities

  • Manage inbound and outbound calls on electricity related enquiries and complaints
  • Support frontline and backend customer service
  • Facilitate the customer requests on application, contracting, billing, payment, feedback and disputes
  • Ensure all service interaction with customers are recorded and updated in system
  • Ensure escalations are registered and follow up within acceptable service standards
  • Acquire multiple product knowledge to enhance ability to understand customer’s needs across different Union Energy Group’s products
  • Handle ad hoc duties

Requirements

  • Minimum ‘O’ level certification with at least 2 years’ in service sector.
  • Must be bilingual in English and other second Mother tongue language (Mandarin, Malay and Tamil)
  • Good customer service and communication skills.
  • Ability to understand and resolve first level enquiries/ complaints in a professional and timely manner.

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Event-based Part-timer for roadshow

Remuneration

  • S$10/hr

Responsibilities

  • Assist to promote Union Power electricity plans
  • Assist to sign up customers
  • Create Brand Awareness
  • Distribute Free Gifts
  • Any ad-hoc duties as assigned

Requirements

  • Candidate are required to commit to at least 10 roadshows
  • Able to communicate in English and Chinese/Malay/Tamil
  • Dialect communication skills will be advantageous
  • Have good people skills

Training will be provided.

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